How to order
- If you're a new customer, take a look at placing Your First Order ? below.
Otherwise, just skip it.
- Your order has to reach the minimum order value $200.
- The minimum order value means the subtotal excluding coupons, shipping and tax.
- If your order value is under $200, the extra handling fee $20 will be charged.
- Your order have to be reached the minimum order quantity or placed by bundle per each item.
(a bundle is based on a case or box which the merchandise is packed).
- "Order unit : 6 ea" ; one bundle is 6 ea.
- "Order unit = 12 ea" ; one bundle is 12 ea.
- "Order min. 6 ea" ; minimum order quantity is 6 ea.
Placing Your First Order
- Find what you want to buy ! => If you already know what you want to buy, just type its name in any of the search boxes around the website. You also can use menu bottons to find an item.
- Add it to your shopping cart ! => Just click the "Add to Cart" button on the item's product information page. The Shopping Cart is where you store items you intend to buy. You can always delete items from the Cart or update quantity if you change your mind.
- More Items ? => Just click "Keep Shopping" button. When you've added everything you want to the Cart, click "View Cart" in the top right-hand corner of the page.
- Want to finish shopping ? => Click "CheckOut" button and then follow the directions to put in your information.
- Cancelled order: Your order will be declined if your billing/shipping information does not match with the information on your credit card or your order required more information to continue and we did not receive that information.
How to pay
How do you want to pay for your order?
Credit card:
- iMegaSale.com accepts Visa, Mastercard, American Express and Discover credit cards.
- We are confident about the transaction security we offer and back-up every purchase made online with a security guarantee.
- Please make sure that your billing/shipping address and telephone number are all correct.
- Otherwise, it will delay your order.
PayPal:
We also accept payment through PayPal. Please ask PayPal how to do it.
Money Order:
Please send it to
iMegaSale.com
ATTN: Customer Service Department
3149 N. Broadway St.
Chicago, IL 60657
Wire Transfer:
Please contact us by email or phone call
* The customer is responsible for any customs, fees or other additional charges that may be placed on the shipment.
* If you live in Canada, you should expect the customs/border to add import duties, taxes, and fees that you will need to pay when the package is delivered.
* If you make any charge-back or any payment claim, $20 will be charged.
Order Cancellation
You can cancel your order at any time before you click on the CHECKOUT button on the payment screen by emptying your cart or closing your browser.
If you wish to cancel your order after you have clicked CHECKOUT, contact us immediately via email at at sales@imegasale.com or via phone at 773-256-9148 and we will not dispatch the order and refund your credit card with the order amount.
If you are unhappy with your purchase, you can return it to us in its original condition within 15 days of the date you received the item, unopened (with any seals and shrink-wrap intact).
You must contact us via email at sales@imegasale.com or via phone at 773-256-9148. We reserve the right to refuse refunds to any package received without contacting us.
Product Return Conditions: We are unable to refund items that are open, used, damaged, defective or incorrect.
Hair Care/Skin Care Products : All such products must be returned in original package, unopened. It must be returned within 15 days of invoice date.
Electrical Products: All electrical products may be returned in original package, in original condition. It must be returned within 15 days of invoice date.
Clearance/Sale Items: No returns will be accepted on any item that is on sale or clearance.
Please, send back the item via UPS ground or USPS Priority to the address below.
iMegaSale.com
ATTN: Customer Service Department
3149 N. Broadway St.
Chicago, IL 60657
Please be aware that shipping and handling fees are not refundable.
Also, we will issue only 90% refund for the price you paid for the item because we should take care of the financial charge issued by a credit card company.
Shipping and Delivery
How long it will take?
We quickly dispatch your item, usually one day after you placed your order.
Your shipping cost will be calculated automatically by our system.
But If the total weight of your items is over limit, the shipping cost may not be calculated automatically and then we will contact you after recalculate the shipping cost.
Ship Methods
1) United States Except AK,HI,PR,GU,MP : UPS Ground, UPS 2nd Day Air, UPS 3 Day Select
2) United States AK,HI,PR,GU,MP, US Territories : USPS Priority Mail (US & US Territories)
3) US Military : APO/FPO Priority Mail
4) Canada : UPS Standard to Canada
5) International : International Priority Mail (USPS Priority Mail International)
6) International : UPS Worldwide Expedited
If you are in the USA,
UPS services (below) and USPS Priority Mail are available.
For detail information, go to http://www.ups.com or go to http://www.usps.com
Delivery Commitment:
2 Business Days (UPS 2nd Day Air) --> Delivery typically by end of day
3 Business Days (UPS 3 Day Select) --> Delivery by end of day
1-5 Business Days(UPS Ground and USPS Priority Mail) --> Delivery based on distance to destination
If you are outside of the USA,
- International Priority Mail and UPS World wide Expedited are available.
- International Priority Mail usually takes 6-10 business days for delivery, respectively.
However, it depends on destinations and no time guaranteed delivery.
If your package weighs over 27 pounds (12kg), shipping rate can be recalculated and new rate can be sent for confirmation before shipping.
- UPS World wide Expedited delivers within 5 business days.
It is more expensive than International Priority Mail but very reliable.
If you order items more than 100 pounds (45 kg), you'd better use UPS World wide Expedited because the shipping rates become closer to those of International Priority Mail.
- Please be aware that we do not know import regulations of your country.
- Because every country has own restrictions & prohibitions for certain items or ingredients, this is your responsibility to figure out the restrictions before ordering items.
$$$ Please make sure that your shipping address is 100% right.
Otherwise, we will charge you for a shipping correction fee.
You are responsible for charges incurred by the refusal or return of package by providing us wrong information.
The charges inculde sending and returning shipping fees, taxes and duties, and carrier's processing fees.
Got a Problem with a Delivery?
If you are in the USA, double check your address and email us (sales@imegasale.com).
We will let you know the tracking number for your package.
If you are outside of the USA and did not receive your package 30 days after International Priority Mail shipment, email us for investigation.
It will take 12~16 weeks to finish the investigation.
We will issue a full refund for the price you paid after the investigation.
APO/FPO Priority Mail: You've supposed to receive your package in 5~15 business days after shipment.
If you do not receive your package 30 days after shipment, please email us.
We will file a claim to the US Postal Service.
It will take 8~16 weeks to have result and we will let you know the result by email.
