Shipping and Delivery
How long it will take?
We quickly dispatch your item, usually one day after you placed your order.
However the shipment may be delayed due to circumstances such as credit authorization, backordered item, insufficient or inaccurate information provided when placing the order and incomplete payment. not being available for signature upon delivery.
The delivery terms may be delayed due to the carrier's reason or not being available for signature upon delivery. (No time guaranteed delivery)
Your shipping cost will be calculated automatically by our system.
But If the total weight of your items is over limit, the shipping cost may not be calculated automatically and then we will contact you after recalculate the shipping cost.

Shipping Methods

1) US & US territories ; US 48 continental states, Alaska, Guam, Hawaii, Puerto Rico, and Virgin Island.

Standard (US only, 3-7 business days) : expected to be delivered within 3 ~ 7 business days

Express (US only, 1-2 business days) : expected to be delivered within 1 ~ 2 business days

Not available for P.O box

The packages will be delivered by USPS or UPS.

2) US Military : APO/FPO/DPO address

APO/FPO/DPO (US Military only)

The packages will be delivered by USPS.

3) Other countries outside the United States

International Standard (All countries except US) : expected to be delivered within 6 ~ 15 business days

The delivery terms depends on destinations and no time guaranteed delivery.

Any duties, taxes, and/or fees that be imposed by the rule/law of the destination country may be required by the carrier or the facility of the destination country. The buyer or shipment receiver is responsible for the charges.

Please be aware that we do not know import regulations of your country. Because every country has own restrictions & prohibitions for certain items or ingredients, this is your responsibility to figure out the restrictions before ordering items.

$$$ Please make sure that your shipping address is 100% right.
Incorrect or insufficient shipping address may cause a package to be returned or an additional cost ($12) for the correction.
You are responsible for charges incurred by the refusal or return of package by providing us wrong information.
The charges include sending and returning shipping fees, taxes and duties, and carrier's processing fees.
Got a Problem with a Delivery?
If you are in the United States, double check your address and email us (sales@imegasale.com).
We will let you know the tracking number for your package.
If you are outside of the United States and did not receive your package 30 days after the shipment, email us for investigation.
It will take 12~16 weeks to finish the investigation.
We will issue a full refund for the price you paid after the investigation.
APO/FPO Priority Mail: You've supposed to receive your package in 5~15 business days after shipment.
If you do not receive your package 30 days after shipment, please email us.
We will file a claim to the US Postal Service.
It will take 8~16 weeks to have result and we will let you know the result by email.

Return and Refund

You can return UNUSED and UNOPENED(with any seals and shrink-wrap intact) item(s) with your own cost within 10 days of delivery for a refund.

You must contact us to get a RMA number via email at sales@imegasale.com or via phone at 773-256-9148 before returning the item(s).

We reserve the right to refuse refunds to any package received without contacting us.

RMA number must be shown on the return package otherwise the return package may be refused to be recieved.

The returned item(s) must be in its original product packaging with any seals and shrink-wrap intact and no damage in transit.

You can send the return product(s) to the following address.

PK Beauty Supply

(ATTN: iMegaSale)

P.O Box 436979

Chicago, IL 60643

Product Return Conditions: We are unable to refund items that are open, used, damaged, defective or incorrect.

Hair : All such products must be returned in original package, unopened. It must be returned within 10 calendar days of the date you received the item.

Hair Care/Skin Care Products : All such products must be returned in original package, unopened. It must be returned within 10 calendar days of the date you received the item.

Electrical Products: All electrical products may be returned in original package, in original condition. It must be returned within 10 calendar days of the date you received the item. If your appliance is defective, it can be covered under the manufacturer's warranty. Please remind that you have to register your appliance with the manufacturer in order to get the warranty.

Magazines, Books : No returns will be accepted.

Clearance/Wholesale items: No returns will be accepted.

The shipping and handling cost that you paid are not refundable. Also 20% restocking fee for the amount price you paid for the item will be charged for all returns.
All returns due to any undeliverable reason will be charged the return cost and 20% restocking fee. * Undeliverable reason : Refuse, Non-claim, incorrect/insufficient address or etc.
All refund will be issued to the credit/debit card or Paypal account that was charged.